Terms & Consumer Guarantees

Our commitment to you under the New Energy Tech Consumer Code (NETCC) and the Australian Consumer Law

Last updated: June 2026 · Issued by: Ampguru Electrical & Technical Solutions Pty Ltd · ABN 78 689 530 032 · EC 17236

1. Who we are

Ampguru Electrical & Technical Solutions Pty Ltd ("Ampguru ETS") is a licensed Western Australian electrical contractor (EC 17236) and Solar Accreditation Australia (SAA) accredited solar PV & battery installer (S2217246). We service Perth metro from Two Rocks to Mandurah.

2. Standards we install to

Every installation is performed by appropriately licensed and accredited personnel and complies with the current edition of:

AS/NZS 3000 — Wiring Rules AS/NZS 5033 — Solar PV array installation AS/NZS 4777.1 — Grid-connected inverters AS/NZS 4777.2 — Inverter requirements AS/NZS 5139 — Battery installations AS/NZS 3008 — Cable selection

Grid connections are arranged in accordance with Western Power's Connection Application requirements and your retailer's metering arrangements.

3. Quotes & pricing

4. Cooling-off period

You have 10 business days from signing the contract to change your mind and cancel without penalty. To exercise this right, email admin@ampguruets.com.au within the cooling-off window. We will refund any deposit paid (other than the cost of work already approved and performed at your request).

5. Deposits & payment

6. Warranties

Our workmanship warranty

We warrant our installation workmanship — including roof penetrations, mounting, electrical connections and commissioning — for a minimum of 5 years from installation date.

Equipment warranties

Equipment is covered by the relevant manufacturer's warranty, typically:

We register every warranty in your name and provide you with the documentation. If a warranty claim arises, we assist with the manufacturer process at no charge.

7. Statutory consumer guarantees

Nothing in this document limits or excludes your rights under the Australian Consumer Law (ACL). Under the ACL you are guaranteed:

8. NETCC consumer protection principles

We adhere to the consumer-protection principles set out in the New Energy Tech Consumer Code (NETCC), the national code for solar, battery and EV charger retailers. Specifically:

9. STC rebate & subsidies

10. Cancellations after cooling-off

Cancellation after the 10 business day cooling-off period (and after equipment has been ordered or work scheduled) may incur a reasonable charge equal to costs already committed. We will detail any such charge to you in writing before action is taken.

11. Performance disclaimer

Any estimates of solar generation, battery savings or bill reductions discussed during the sale or shown in proposals are estimates only, based on average Perth conditions, your nominated usage profile, and current retail tariffs. Actual performance depends on weather, roof aspect & shading, household consumption patterns, retailer tariffs, equipment age, and grid conditions. Estimates are not a guarantee.

12. Complaints & dispute resolution

If you have a concern, please contact us first so we can put it right quickly:

We will acknowledge your complaint within 2 business days and respond substantively within 21 days.

If your matter is not resolved to your satisfaction, you may escalate to:

13. Insurance

Ampguru ETS carries Public & Products Liability insurance. Certificates of currency are available on request.

14. Governing law

These terms are governed by the laws of Western Australia.

15. Contact us

Ampguru Electrical & Technical Solutions Pty Ltd
ABN 78 689 530 032 · EC 17236
Phone: 0411 716 000
Email: admin@ampguruets.com.au

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Areas we serve

Solar & battery installers in Forrestfield and Perth's eastern suburbs

Ampguru Electrical & Technical Solutions is a Forrestfield-based solar and battery company serving Perth's eastern and south-eastern suburbs. We design, supply and install rooftop solar PV, home battery storage and battery retrofits for homes that already have solar — all installed by our own licensed electrical team under WA electrical contractor licence EC 17236.

If you are searching for solar installers near you in the Perth foothills or the Canning corridor, these are the suburbs we work in most often. Same-week site assessments are usually available across all of them.

Common questions about solar and batteries in Perth

Who installs solar and batteries in Forrestfield?

Ampguru Electrical & Technical Solutions is based in Forrestfield, WA 6058, and installs solar PV and battery storage throughout Forrestfield, Wattle Grove, High Wycombe, Maida Vale, Kalamunda, Lesmurdie, Gooseberry Hill, Cannington, Beckenham, Queens Park and the wider Perth metro area. We are SAA-accredited (S2217246), Tesla Powerwall certified, a NETCC Approved Seller and hold WA electrical contractor licence EC 17236. Call 0411 716 000 or request a free site assessment.

How much does a solar and battery system cost in Perth?

Our complete solar plus battery packages start at $9,999 including GST for 6.6 kW of solar with an 18 kWh battery, and $11,111 including GST for 11 kW of solar with a 23.6 kWh battery. If you already have solar, battery-only retrofits start from $4,999.99 including GST. Those prices are fully installed and already include the STC point-of-sale discount and the WA Residential Battery Scheme rebate for eligible homes. They are indicative starting prices for a standard single-storey Perth metro install — your final price is confirmed in a written quote after a free site assessment, as required under the New Energy Tech Consumer Code.

Do I need to be on a particular Synergy tariff to get the WA battery rebate?

Effectively yes. The WA Residential Battery Scheme requires you to join a virtual power plant, and for Synergy customers that means Synergy's Battery Rewards program. Battery Rewards is open to households on Home Plan (A1), Home Business Plan (K1), Midday Saver or the Electric Vehicle Add On. You also need a reliable internet connection at the property and cannot have life support equipment registered at the address.

The federal Cheaper Home Batteries Program is different — it has no tariff requirement at all. The battery only needs to be VPP-capable and paired with solar; you do not have to actually join a VPP. We check both when we quote.

Can I add a battery to my existing solar system?

Yes, and it is one of the most common jobs we do in Cannington, Beckenham and Queens Park where a lot of solar was installed five to ten years ago. We offer FoxESS, GoodWe and Sigenergy retrofit packages starting from $4,999.99 including GST, fully installed with a hybrid inverter and smart monitoring. Your existing panels usually stay exactly where they are.

How long does a solar and battery installation take?

Most single-storey residential installs are completed in one day on site. The paperwork around it takes longer: we lodge your Synergy Distributed Energy System application and the Western Power embedded generation application before install, and complete the notice of completion, electrical safety certificate and DER testing afterwards. We handle all of it — you do not need to deal with Synergy or Western Power yourself.

Are you accredited, and what warranties do you offer?

We hold WA electrical contractor licence EC 17236, are SAA-accredited for solar and battery installation (S2217246), Tesla Powerwall certified, an accredited Plenti vendor and a NETCC Approved Seller. All work is designed and commissioned to AS/NZS 3000, AS/NZS 5033, AS/NZS 4777 and AS/NZS 5139, plus Western Power's network connection requirements. Packages come with a 5-year workmanship warranty and 10-year manufacturer warranties.

Do you offer finance for solar and battery systems?

Yes. 0% interest finance is available through Plenti Finance Pty Ltd (Australian Credit Licence 449 062) on approved applications, with no deposit required for eligible customers and weekly, fortnightly or monthly repayments. Finance does not change the price of your system. Terms, conditions, fees and lending criteria apply — Ampguru ETS is not a credit provider and does not give credit advice.

Call 0411 716 000